Call Centre Operative

Job Ref: JLEE061118
Sector: Call Centre
Job Type: Permanent
Date Added: 06 November 2018
  • Darlington, North East, England
  • £8.71 - £8.97 per Hour
  • Blue Arrow Catering
  • 0191 2305507
Blue Arrow

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Blue Arrow are recruiting for experienced customer support agents to work within a large telecommunications provider in Darlington.

The role will be within the Channel Returns Department which is a customer facing team dealing with incoming & outgoing calls to Direct Customers wishing to return their equipment.


Between Monday-Sunday 08:00-20:00 working 3 on 3 off shift rotation which can include weekends.

Responsibilities include:

-Speaking directly to customers regarding the return of their product. 
-Liaising with other departments & retailers on behalf of customers. 
-Checking stock sheets for equipment availability. 
-General Admin throughout the day.

Two weeks paid training will be provided. (Monday-Friday).


  • Flexibility to work between Monday-Sunday between 08:00-20:00
  • Provide the best customer service
  • Have Good Communication Skills
  • Have a high level of accuracy
  • Adaptability to change quickly
  • Be able to work under pressure
  • Excellent at multi-tasking
  • Good time keeper
  • Be a Team Player
  • Have basic IT skills

You might even:

  • Have Call centre experience
  • Have knowledge of the telecommunications industry

This is a fantastic opportunity for anyone looking for consistent hours which accommodates the work life balance we all seek. 

Blue Arrow
04/12/2018 09:00:00
GBP 8.71 8.71.