Inbound Customer Service Agent

Sector: Call Centre
Date Added: 07 March 2018
  • Leeds, West Yorkshire, Yorkshire, England
  • £8.10 per Hour
  • Blue Arrow Leeds
  • 01132 427288

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Would you like to work with one of the UK's leading fashion brands?

We are recruiting Customer Service Representatives. You will be working with an outgoing, sociable team. You will be using the latest telephony equipment and working in modern offices surrounded by friendly colleagues.

Interested? Then Apply Now! Using the button below!

  • On-site canteen
  • Great transport links: 10 minute walk from the train and bus stations

The role:

You will be able to assist with customer orders, queries and complaints in a professional manner.

Being friendly and polite comes naturally to you and you are able to build fantastic relationships quickly.

Your key responsibilities will include:
  • Answering inbound customer calls
  • Managing and resolving customer complaints and queries from store staff
  • Processing customer orders, tracking deliveries, processing refunds and exchanges
  • Delivering superior service and quality at all times

Working Hours:-

11:30 - 20:00 4 weekdays and 1 weekend day.