Customer Service

Job Ref: JC 5908
Sector: Call Centre
Date Added: 07 February 2018
  • Edinburgh, City of Edinburgh, Scotland, Scotland
  • £10.07 per Hour
  • Jillian Curran
  • 0131 220 4121

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Blue Arrow are currently recruiting for Customer Service staff to work on behalf of a leading UK bank, located in Edinburgh.

Through dealing with a range of external and internal customer enquiries you will be providing customer satisfaction by understanding what matters to the customer. We are looking for people who are proactive, self-motivated, keen to learn, show great attention to detail and who want to work in an environment where the focus is on making the right business decisions for the customer. This is a blended role which will include telephony, digital and processing.

Excellent training will be provided to help you develop an in-depth knowledge of the bank's products and processes. Alongside your proven communication and customer service skills this will help to ensure you deliver the high standards of service our customers expect.

This is an excellent opportunity for individuals to gain experience in a banking environment, working with a reputable organisation, and you will have an opportunity to develop a lasting career. In addition to this you will qualify for an annual bonus scheme and enhanced payments for working additional hours.