Customer Service Consultant

Job Ref: JBREG
Sector: Admin & Secretarial
Job Type: Temporary
Date Added: 22 June 2018
  • Manchester, Greater Manchester, North West, England
  • £7.83 per Hour
    HOUR
  • Blue Arrow Manchester
  • 0161 228 7542

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Hotel Consultant - Stockport
Salary £7.83 per hour
37.5 hours per week
Mon - Fri 

Our client based in Stockport city centre is looking for a Hotel Consultant to work as part of a busy, pro-active service delivery team.

Experience of working within the hotel, travel or events industry is desired but not essential.

The position is offered initially on a 3 month temporary basis through Blue Arrow, however there could be longer term opportunities for the right candidate.

Key Duties: 

  • To process bookings, amendments and cancellations via multiple contact channel
  • To  deliver customer service excellence through accuracy and quality
  • Ensure best value fares / rates are offered in line with customer requirement
  • To effectively resolve customer and supplier queries, escalating where appropriate
  • To communicate in a professional manner at all times both internally and externally
  • Attend recommended training sessions, courses and educational familiarisation trip


To succeed in this role you will need:

  • Experience of working in a Customer Service environment
  • Computer literacy skills, preferably with Microsoft Office experience
  • Good data inputting skills
  • Strong written and verbal communication skills
  • A sound geographical knowledge
  • Experience of working to agreed targets
  • Ability to demonstrate flexibility to work shifts / overtime when required
  • Ability to prioritise workloads and work under pressure
  • Experience of selling additional services to customers
  • Experience of working as part of a team


Immediate starts available, click to apply now!

Blue Arrow
20/07/2018 09:00:00
GBP 7.83 7.83.