Benefit Assessor x 3

Sector: Admin & Secretarial
Job Type: Temporary
Date Added: 13 July 2018
  • Blackburn, Lancashire, North West, England
  • £8.21 per Hour
  • Blue Arrow Manchester
  • 0161 228 7542

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Benefit Assessor
Full time hours
08:30am - 17:00pm
£8.21 p/h paid weekly
Temporary ongoing contract

We have a fantastic opportunity for you to work as a Benefit Assessor with one of our clients who is the largest business process outsourcing and professional services company in the UK!

As the Benefit Assessor you will deliver a high quality and accurate Housing and Council Tax Reduction service in a cost effective and caring manner, whilst working within constantly changing Benefit Regulations.

Key responsibilities:

* Examining Housing Benefit and Council Tax Reduction claims to ensure that the correct evidence & information is obtained

* Updating computer records with claim information and correspond with / telephone customers to obtain the evidence necessary for the assessment and award of Housing Benefit and Council Tax Reduction

* Calculating entitlement to Housing Benefit and Council Tax Reduction by prompt and accurate assessment

* Making decisions on the recovery of benefit over-payments

* Dealing with requests from customers for the revision and/or reassessment of benefit entitlement

* Maintaining a detailed knowledge of Benefit legislation, including keeping up-to date with all Department for Work and Pensions Circulars and the use of application systems (i.e. Northgate/Civica/Academy)

* Meeting set work targets with minimal errors

* By agreement, working at different sites to assist in the fulfilment of contracts the company may make with other Local Authorities

* Carry out other duties, such as filing, enveloping letters, as required

Essential Skills:

* Excellent Customer Service, both written and verbal

* Ability to multitask in a fast paced environment

* Have a flexible and adaptable approach to work

* Experience working towards deadlines

* Ability to work in a team as well as independently

* IT literate especially with Microsoft Word and Excel

Desirable Skills:

Experience of assessing Housing Benefit/Council Tax Reduction, administration and legislation
* IRRV qualification

This role is offered on an ongoing temporary basis.
If you think you have what it takes with all the skills we're looking for, please apply now!
Blue Arrow
10/08/2018 09:00:00
GBP 8.21 8.21.