x9 Inbound Customer Service Advisor

Job Ref: JBBURY1
Sector: Call Centre
Job Type: Temporary
Date Added: 15 May 2018
  • Bury, Greater Manchester, North West, England
  • £8.10 per Hour
  • Blue Arrow Manchester
  • 0161 228 7542

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Location: Bury, Manchester
Contract: Temporary, full time
Shifts: To cover Monday - Sunday including Bank Holidays
Hours: Full time, 8hrs shift between 7am - 11pm with 2 consecutive days off
Salary: £8.10 per hour with overtime paid at x1.5
 
We are recruiting for Inbound Customer Service Advisors to work with a well known out sourcing company at their call centre in Bury, dealing with all things mobile phone related.

As a customer service advisor you will be expected to:

  • Deal with customer enquiries, manage and resolve customer complaints.
  • Processing orders and researching information via the in-house computer system.
  • Provide customers with product and service information.
  • Tracking deliveries, processing orders and handle billing enquires.
  • Document all call information and complete the call logs timely and accurately.
  • Ensure a high level of customer care and attention to detail at all times.


Your experience will include:

  • Experience within a customer service environment
  • A natural desire to help people
  • Excellent communication skills
  • Strong keyboard and PC skills
  • Full availability to follow a shift pattern
  • A good approach to team work

 
You'll be provided with first class training that will enable you to gain valuable knowledge with a fantastic support structure.

Click on the apply button with your CV for a telephone interview!
Blue Arrow
12/06/2018 09:00:00
GBP 8.10 8.10.