Facilities Services Manager

Job Ref: IL1351FSM
Sector: Hospitality & Catering
Date Added: 13 February 2018
  • Liverpool Street, Greater London, South East, England
  • £23.07 per Hour
  • Zoe Edwards
  • 0208 297 8187

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We are currently recruiting for a Facilities Services Manager to work in a prestige solutions company that provide real estate and workplace solutions across the UK and 140 other countries.

This position will be a full time Facilities Services Manager role that is due to start ASAP with interviews being held this week and will continue for 6 months. This is paying £23.07 per hour and you will be required to work 37.5 hours a week.

The Role

Principal Duties/Responsibilities
  • Oversees and supports Managers and/or Supervisors who are responsible for the provision to the Business Unit or Line of Business for the following services.
  • Liaises with the Facilities Services GB Lead and Regional Cluster Leads with regard to service levels/ KPI's and understanding business needs.
  • Maintains and support managers with the adherence of service levels and associated key performance indicators.
  • Liaises with Colleagues, users and service partners regularly to discuss issues, costing, evaluation and improve ways of working.
  • Develops and initiates new and/or more cost effective methods and improves service levels within budgets and/or saving targets.
  • Develops operating procedures and policies for all the areas within their control.
  • Develops and maintains a regime of communication with key stakeholder and other teams within RE&WS.
  • Manages operational expenditure ensuring services are delivered on or under pre-agreed budget and, authorises expenditure within those boundaries.
  • Negotiates with suppliers via Expense Management on equipment and procures contract services in order to achieve the best possible rates to the Group.
  • Manages health & safety and environmental issues in conjunction with Health & Safety Officer
  • Also supports all people management activity including but not limited to:
  • Recruitment
  • Monitoring overtime levels
  • Monitoring agency staff levels
  • Appraises and develops direct reports and ensures appropriate training needs are met.
  • Provides support and guidance to direct reports with their teams performance and any improvements that may be require
Experience/ Requirements:
  • 'A' Level education or equivalent knowledge and experience.
  • At least 5 years knowledge and experience in an FM role
  • Experience of working with budgets and financial planning.
  • Good Inter-personal communication skills and must be able to communicate with stakeholders at all levels.
  • Experience in managing people.
  • Experience of working in a fast paced environment and comfortable with dealing with ambiguity and conflicting priorities.
  • Negotiation Skills
  • HND or OND in Hotel & Catering Management or equivalent
  • Advanced Food Hygiene Certificate or equivalent
  • Proven ability to work independently with minimal supervision and make decisions when necessary
  • Self-motivated, shows initiative in taking action and responding appropriately
  • Team player with a positive can do attitude

Desirable qualifications, but not essential:
  • BIFM Member and/or qualification
  • Personal License (to sell or authorise the selling of alcohol)
  • Certificate in HAACP Principles

If this position is for you then APPLY NOW with your CV!