Inbound Customer Service Agent x10

Job Ref: HCCSA1209
Sector: Call Centre
Job Type: Temporary
Date Added: 12 September 2018
  • Belper, Derbyshire, East Midlands, England
  • £8.19 - £12.87 per Hour
  • Vaillant Belper
  • 07843211553

Quick Apply

Request a callback

Send To A Friend

Have you ever been stuck on hold for what feels like a lifetime? If so, you can help customers like yourself by joining our busy but rewarding call centre!

Blue Arrow are currently recruiting for multiple Customer Service Advisors to work at Vaillant in Belper, a friendly, reputable and well known company.

The company has a constant drive to demonstrate leading levels of customer training and support, which is why our customers continually recommend Vaillant.

With competitive rates, temp to perm contracts after 6 months and free parking, if you are looking for a challenging but worthy customer based role. This is for you. Pay rates are from £8.19 and then £8.58 after a successful probation period - £12.87 (O/T).

The role will involve:

Taking inbound calls 
Booking engineers for repair or service
There is also the opportunity to up sell and cross sell (if chosen will benefit you with performance bonus paid on a monthly basis)

Full training provided but previous telephone / customer service experience is essential. 

Successful candidates must be available for shifts between 7.30am and 7pm, Monday to Friday. 1 in 5 working weekends. Full time 42.75 hours per week.

Main requirements are:

- Previously worked within a customer service focused contact centre or similar telephone based role
- An attitude that is target driven both in performance and quality of service
- Quickly build up rapport with customers over the phone in difficult situations
- Excellent telephone manner in pressured environments


To apply please submit your CV or contact Anna or Hope @ Blue Arrow on 07843 211553

Blue Arrow
10/10/2018 09:00:00
GBP 8.19 8.19.