Customer Service Representative

Job Ref: DWCAP010
Sector: Call Centre
Date Added: 27 November 2017
  • Rotherham, South Yorkshire, Yorkshire, England
  • £7.68 per Hour
  • Cap DWP
  • 0800 313 4980

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Looking to start or progress your career within customer services with Department for Work and Pensions?

If you're looking to develop your confidence and meet new people, then this is the role for you!

We are recruiting Customer Service Representatives to work for Capita on behalf of DWP. You will be working in modern offices surrounded by friendly, sociable colleagues.

  • On-site canteen
  • Great transport links: 10 minute walk from the train and bus stations
The role:

You will be able to deliver exceptional customer service as you will handle all queries in a professional manner. You have a friendly and helpful attitude and you're brilliant at being able to empathize with customers who might be in a challenging situation.

Your key responsibilities will include:

  • Answering inbound customer calls
  • Managing and resolving customer enquires
  • Delivering superior service and quality at all times
  • Ensuring high level of customer care and attention to detail at all times

Interested? Then Apply Now using the button below!