Call Centre Agent

Job Ref: DWCAP008
Sector: Call Centre
Date Added: 02 January 2018
  • Rotherham, South Yorkshire, Yorkshire, England
  • £7.68 per Hour
  • Cap DWP
  • 0800 313 4980

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Would you like to work full-time with the Department for Work and Pensions?

If you're retired but fancy meeting new people whilst earning, why not work in modern offices with friendly colleagues and a great social atmosphere!

We are recruiting Customer Service Representatives to work for Capita on behalf of DWP.

Interested? Then Apply Now using the button below!

  • On-site canteen
  • Great transport links: 10 minute walk from the train and bus stations

The role:

You will be able to deliver exceptional customer service as you will handle all queries in a professional manner. You have a friendly and helpful attitude and you're brilliant at being able to empathize with customers who might be in a challenging situation.

Your key responsibilities will include:

  • Answering inbound customer calls
  • Managing and resolving customer enquires
  • Delivering superior service and quality at all times
  • Ensuring high level of customer care and attention to detail at all times

There is a range of day shiftsavailable throughout the week, so something to suit everyone.

  • Days: 8am - 4pm, 9am - 5pm or 10am - 6pm