Call Centre Agent

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Are you interested in full time work with the Department for Work and Pensions?

If you're looking to meet new people and earn some extra cash, don't miss this amazing opportunity, working for Capita on behalf of DWP.

We are recruiting Call Centre Agents.

  • On-site canteen
  • Great transport links: 10 minute walk from the train and bus stations

The role:

You will be able to deliver exceptional customer service and take ownership of customer enquiries. Being helpful comes naturally and you're brilliant at being able to empathize with customers who might be in a challenging situation.

Your key responsibilities will include:

  • Answering inbound customer calls
  • Managing and resolving customer enquires
  • Delivering superior service and quality at all times
  • Ensuring high level of customer care and attention to detail at all times

There is a range of day shiftsavailable throughout the week, so something to suit everyone.

  • Days: 8am - 4pm, 9am - 5pm or 10am - 6pm

Interested? Then Apply Now using the button below!