Call Centre Agent

Job Ref: DWCAP004
Sector: Call Centre
Date Added: 27 November 2017
  • Rotherham, South Yorkshire, Yorkshire, England
  • £7.68 per Hour
  • Cap DWP
  • 0800 313 4980

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Looking to start or progress your career within customer services with Department for Work and Pensions?

If you fancy meeting new people whilst earning, why not work in modern offices with friendly colleagues and a great social atmosphere!

We are recruiting Call Centre Agents to work for Capita on behalf of DWP.

Interested? Then Apply Now using the button below!

  • On-site canteen
  • Great transport links: 10 minute walk from the train and bus stations

The role:

You will be able to deliver exceptional customer service and take ownership of customer enquiries.

Being helpful comes naturally and you're brilliant at being able to empathize with customers who might be in a challenging situation.

Your key responsibilities will include:

  • Answering inbound customer calls
  • Managing and resolving customer enquires
  • Delivering superior service and quality at all times
  • Ensuring high level of customer care and attention to detail at all times
  • Days: 8am - 4pm, 9am - 5pm or 10am - 6pm

Interested? Then Apply Now using the button below!