Customer Service Advisor

Job Ref: DWCAP001
Sector: Admin & Secretarial
Date Added: 27 November 2017
  • Rotherham, South Yorkshire, Yorkshire, England
  • £7.68 per Hour
  • Cap DWP
  • 0800 313 4980

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Looking to start or progress your career within customer services with Department for Work and Pensions?

If you're looking to add a leading retail brand to your CV, this is the role for you! With a lovely office environment and friendly colleagues in a great social atmosphere, apply today!



We are recruiting Customer Service Advisors to work for Capita on behalf of DWP.



Interested? Then Apply Now using the button below!



Benefits:
  • On-site canteen
  • Great transport links: 10 minute walk from the train and bus stations


The role:


You will be the first point of contact for customer calls and provide an excellent level of customer service. You will handle all queries in a professional manner with a friendly and helpful attitude!



You are brilliant at being able to empathize with customers who might be in a challenging situation.



Your key responsibilities will include:


  • Answering inbound customer calls
  • Managing and resolving customer enquires
  • Delivering superior service and quality at all times
  • Ensuring high level of customer care and attention to detail at all times
There is a range of day shifts available throughout the week, so something to suit everyone.



  • Days: 8am - 4pm, 9am - 5pm or 10am - 6pm