Banking Administrator

Job Ref: DR8098SR
Sector: Admin & Secretarial
Job Type: Temporary
Date Added: 07 August 2018
  • Edinburgh, City of Edinburgh, Scotland, Scotland
  • £10.07 per Hour
    HOUR
  • Sara Richards
  • 01582692530

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Currently, we are recruiting Banking Administrator's for an exciting opportunity within a Prominent Banking Group in Edinburgh. If you are experienced in the way of retail or telephone work, you would probably have what it takes to take on this new challenge.

Monday-Friday (Rotational Shifts) between 8am-6pm.
£10.07/Hour 
Located at Dalkeith Road


Experience in the financial industry is not mandatory! Although, it could only work as an asset in your application, previous work in the bank is not a necessity. More than anything, our client is looking for amazing Customer Service Advisers who are keen to deliver the best possible service to their customers. 

Key Skills We Would Like Our Applicants to Have:

  • Good Communication- Written and Oral
  • Embrace 'in the moment' coaching to develop your skills and knowledge
  • Take ownership of all customer requests
  • Maintain Accuracy
  • Ability to make good decisions for customers using sound judgement- understanding customer, colleague and business impact
  • Understanding and Interpreting Data at a basic level
  • Flexible, Adaptable to Change and Willing to Embrace New Ideas


    Day to Day Responsibilities:

    • Carry out a range of assigned specialist clerical / technical support duties ensuring that the work is completed accurately and adheres to all specified Bank processes, procedures, standards and relevant external regulations.
    • Respond to a range of enquiries, ensuring that customers requirements are clarified were necessary, referring issues to senior colleagues where appropriate.
    •When required prepare a range of returns and reports as appropriate.
    • Support and assist colleagues within the team providing guidance and support to less experienced team members as appropriate.
    • Where required verify and check the work of other colleagues.
    • Contribute to the completion of the team's workload.
    • Identify and suggest improvements to new and existing processes / procedures / systems.
    • Undertake duties at a similar or lower level as required.
     

    If interested in this role, please attach a copy of your CV, highlighting any relevant experience that would reflect on your Administration, Customer Service, or Banking Background, and expect a call from one of our dedicated Account Managers. We will walk you through the process of paperwork, security checks, and interview process to guarantee that you are fully prepared to enter your new career within this Banking Organization.
Blue Arrow
04/09/2018 09:00:00
GBP 10.07 10.07.