Temporary Customer Service Agent x12

Job Ref: CSA/ST/2011
Sector: Call Centre
Date Added: 20 November 2017
  • Glasgow, Glasgow City, Scotland, Scotland
  • £7.70 per Hour
  • Blue Arrow Glasgow Office
  • 0141 221 0007

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Inbound Customer Service Agent- November-February

Shifts available- Flexi shift (hours between 8am-9.30pm, rotational)

Glasgow Skypark

The role..

You will be handling inbound calls, offering the best possible service on behalf of our client.

  • Maintain strong rapport with customers, regularly communicating in a professional manner, including investigating and resolving concerns
  • Deal with enquires, exercising knowledge, responsibility and accountability to support this

In order to thrive in this role you should be customer focused, embracing the importance of consistent high practice and service

  • Able to effectively use information towards ensuring customer needs are satisfied to high standards
  • Flexible, with a drive to undertake various tasks at a similar level
  • Forward thinking, recognising improvements for new and existing practices
In return for your hard work you will receive..

  • Paid weekly which is great for spreading costs.
  • Accrual of holiday pay which can be taken throughout the year or bank till the end of the contract
  • Dedicated experienced recruitment consultant on hand and on site representative

Don't miss out on this opportunity! Apply now by clicking the link or call Blue Arrow Glasgow for an immediate interview.
The start date for this role will be Monday 27th November, these roles will continue through to February 2018.