Customer Service Agent x 6

Job Ref: CSA0506
Sector: Call Centre
Job Type: Temporary
Date Added: 05 June 2018
  • Belper, Derbyshire, East Midlands, England
  • £7.98 - £12.87 per Hour
  • Vaillant Belper
  • 07843211553

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Are you looking at enhancing your career in one of Europe's leading heating technology manufactures in Derbyshire...

The company has a constant drive leading levels of customer training and training support helps to demonstrate why our customers continually recommend Vaillant therefore Blue Arrow are working in partnership with Vaillant to add talent to their customer service team.

We are offering competitive rates, temp to perm contracts withing 6 months and free parking. Rely on public transport? No need to worry as the call centre is conveniently located on public transport routes. 

Full training provided but previous telephone / customer service experience is essential. 

The role will involve taking inbound calls and booking engineers for repair or service. Some up selling and cross selling might be involved but will benefit you with performance bonus paid on a monthly basis.

Main requirements are:

- Previously worked within a customer service focused call centre or similar telephone based role
- An attitude that is target driven both in performance and quality of service
- Quickly build up rapport with customers over the phone in difficult situations
- Excellent telephone manner in pressured environments

SUCCESSFUL CANDIDATES WILL START on the 9th of July (Interviews are taking place on 21st June) 
Pay rates are from £7.98  (training rate) to £8.19 (Standard rate) and then £8.58 after a successful probation period - £12.87 (O/T). Full time 42.75 hours per week.

Successful candidates must be available for shifts between 7.30am and 7pm. 1 in 5 working weekends.

  
To apply please submit your CV or contact Blue Arrow on 07843211553 or 0800 169 2910
Blue Arrow
03/07/2018 09:00:00
GBP 7.98 7.98.