Call Handlers X 12

Job Ref: CSA /CF/AM
Sector: Call Centre
Date Added: 01 February 2018
  • Stirling, Scotland, Scotland
  • £16,000 - £22,000 per Annum
  • Blue Arrow Glasgow Office
  • 0141 221 0007

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Are you experienced in Customer Service?

Are you looking for a permanent role with a financial services organisation in Stirling?

Then Blue Arrow could have the perfect opportunity for you!

We are currently recruiting for a number of Customer Service Advisors to work for our client - a large financial services company, based in Stirling on a Permanent basis. This is the perfect opportunity to work for a financial services giant which could open many doors for you in the future. In return you will receive an annual salary of between £16-22k + excellent benefits.

The duties would include:

-Managing high volume inbound calls
-Inputting data accurately onto bespoke company systems
-Identifying customer needs and matching to relevant products/services
-Ensure SLA's and KPI's are met at all times
-Dealing with any complaints in a professional manner in order to maximise customer retention
-Assisting team member and other areas of contact centre when required

This role would suit someone who has had contact centre experience, who is used to working within strict guidelines and possesses excellent communication skills.

If this sounds like you, then I want to hear from you today. These roles will be starting in March and April 2018.


Interviews will to commence from Monday 12th Feb.