IT Support (Junior)

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My Client in REIGATE looking for someone who wants to start a career in IT, some knowledge of IT Equipment, activities such as below is beneficial but not essential:

Starter/Leaver Process
  • Maintain Tracker (Checklist)
  • Starter: Arrange provision and allocation of equipment (Checklist)
  • Leaver: Arrange collection of equipment (Checklist)
Equipment Orders:
  • Laptops & Peripherals
  • Mobile Phones
  • Mobility Packs
  • Staff Passes and Car Park Tokens?
Endpoint Asset Management:
  • Asset DB Updates
  • Assets *


Staff Guide & IT Support

  • Laptop Usage Guide
  • Mobile Phone Setup/Usage
  • VPN Setup/Usage
  • How to request Support (Updata/ITES)
  • GREEN password resets
  • MAGIC Setup/Usage *Short term


Risk & Compliance Reporting (Monthly)

  • Endpoint Asset Stats (Laptop/Desktop)
  • Endpoint Security Status (Firewall, Anti-Virus, EPC, FDE)
  • Endpoint O/S Patch Management
  • Endpoint User Account Statistics