Customer Service Advisor

Job Ref: CM: 6344
Sector: Call Centre
Job Type: Temporary
Date Added: 04 May 2018
  • Edinburgh, City of Edinburgh, Scotland, Scotland
  • £9.53 per Hour
  • Blue Arrow Edinburgh
  • 0131 220 4121

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Blue Arrow are looking to recruit Customer Service Advisors based within the mortgage division of a key player within the financial industry. This is a great opportunity for someone looking to forge a strong career within the mortgage sector which is due to kick off significantly this year. This is a temp to perm role offering a rate of £9.53 and is Mon - Fri. The role is best in Edinburgh City Centre.

The role itself will involve:

  • Taking calls from mortgage customers in relation to their mortgage accounts

  • Providing outstanding customer service and taking ownership of calls

  • Following up with after call work and processing the admin on to the systems in according with banking compliance and SLA's

The ideal candidate will have the following skill base:

  • Ideally have banking experience or strong customer service background

  • Be able to work of own accord or under minimal supervision

  • High attention to detail and good problem solving skills


  • Continuous pay progression and career development opportunities

  • Employee recognition scheme

  • Pension

If you feel that you meet the criteria and would like to be considered for the role, please respond to this ad with an up to date CV. Please note pre-employment screening checks are essential for this role due to the nature of the industry.

Blue Arrow
01/06/2018 09:00:00
GBP 9.53 9.53.