Call Centre Adviser x10

Job Ref: CK: 6747
Sector: Call Centre
Job Type: Temporary
Date Added: 18 May 2018
  • Rosyth, Fife, Scotland, Scotland
  • £9.73 per Hour
  • Blue Arrow Edinburgh
  • 0131 220 4121

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Blue Arrow are looking to recruit Call Centre Advisors based within a large financial organisation based within the Rosyth area of Fife. This is fantastic opportunity for candidates with telephony or customer service experience looking to kick start their career within the finance industry.

The role itself will involve:

  • Taking low volume calls (10-20) from customers with queries in relation to customers' accounts

  • Processing the information on to the systems in accordance with banking compliance and in a timely manner

  • Relationship management and building rapport in a professional, jargon free manner

  • Seeing the call to close and making sure a the customer receives good customer service 

The ideal candidate will have the following skill base:

  • A telephony/customer service/admin/financial background is essential due to the nature of the job

  • Good telephone manner and excellent computing skills

  • Good attention to detail and the ability to work under minimal supervision 

If you feel that you meet the criteria and would like to be considered for the job, please respond to this ad with an up to date CV. Please note that full pre-employment screen checks for the last 5 years are an essential requirement of the vetting process.
Blue Arrow
15/06/2018 09:00:00
GBP 9.73 9.73.