Data Entry

Job Ref: CJ.CAP.JAN19
Sector: Admin & Secretarial
Job Type: Temporary
Date Added: 14 January 2019
  • Belfast, Northern Ireland, Northern Ireland
  • £8.50 per Hour
    HOUR
  • Blue Arrow Belfast
  • 02890 315005
Blue Arrow https://www.bluearrow.co.uk https://www.bluearrow.co.uk/-/media/bluearrow/logos/bluearrowlogo-compressed.png

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Blue Arrow are working with our well known client based within Belfast City Centre, we are currently searching for five logging agents to join their team. If you have an interest in current affairs, television and radio, this is a fantastic opportunity for you!

Our client works on behalf of a well known broadcaster, they receive feedback from thousands of viewers, they need logging agents to categorise the feedback. For this role it is crucial to have attention to detail and to be flexible towards working house, the business is open seven days a week and operates between 07.45 to 20.30. 

Duties include:

  • Read, understand, and categorise complaints, comments and appreciations received through the Complaints and Contact Us webforms.
  • Summarise and categorise all letters received by Audience Services.
  • Research effectively; use all the tools available including in house logging systems and information databases, Microsoft Office tools and the Internet.
  • Meet or exceed quality and productivity goals working with both individual targets and as a team.
  • Maintain strong media and current affairs knowledge.
  • Communicate and share information in a proactive and productive manner.
  • Ensure editorial content is compliant with the broadcast standards and guidelines.
  • Proactively contribute to Operational meetings.
  • Be flexible in approach to day-to-day work tasks and working hours, to meet the changing needs of the service. Shifts will range from 07:45 to 20:30 across 7 days.
  • Read, understand and comply with the Audience Services' information security policies; and use business information systems for authorised purposes only. All personnel are also required to report any actual or suspected security incidents in a timely manner.

The process will be to apply through this advert, we will then be holding assessment week beginning 21st January 2019 and then expected start date will be 28th January 2019.
Blue Arrow
11/02/2019 09:00:00
GBP 8.50 8.50.