Senior Customer Service Executive

Job Ref: cd55
Sector: Admin & Secretarial
Job Type: Permanent
Date Added: 15 March 2019
  • Woodford Halse, Northamptonshire, East Midlands, England cv21 2sd
  • £30,000 per Annum
    ANNUM
  • Blue Arrow Rugby
  • 01788 562 031
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  • Processing Incoming Orders daily


  • Processing Quotations and enquiries


  • Answering the Telephones


  • Responsible for 25 Distributors


  • Build and maintain relationships with external business and strategic partners 


  • End to end account management - From Order to Dispatch


  • Customer stock holding


  • Monitoring Sales figures monthly - Monthly progress reports


  • Telephone, Email, Face to Face and Video Call Interactions   


  • Sales support


  • Housekeeping of Accounts ensuring Data is accurately entered onto CRM system


  • Exhibition attendance when applicable 


  • Daily interaction with internal and external business areas


  • Multilingual - Spanish, Italian, French an advantage but not Essential

     



This role requires a confident someone who is a an experienced Customer Relations Manager with a proven track record, can think outside the box and work on their own initiative, to solve problems and assist the customers in a positive, professional and timely manner.

 

Excellent written and verbal communications, excellent problem-solving abilities, organised and able to prioritise workload with the ability to work under pressure with good attention to detail.

 

Proficient in Word, Excel, Power point and Outlook.

Blue Arrow
12/04/2019 09:00:00
GBP 30000 30000