Customer Service Representative

Job Ref: CAR-OFF-CR-1608
Sector: Call Centre
Job Type: Contract
Date Added: 16 August 2019
  • Cardiff, Wales, Wales Duke Street Wales CF10 1AY
  • £10 per Hour
  • Clodagh Ronan
  • 02920 345 566
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I am looking to take on contact centre representatives for an established insurance group located in Cardiff City Centre. The role is to start after the summer, in mid September for a temporary to permanent contract.

The role is to manage queries from all existing customers, no outbound sales involved.

Duties will involve:
-Solving customer queries over the phone
-Administration: putting customer cases together
-Working as a team

Ideal candidate:
-Confident and professional manner
-Ability to follow procedures on a routine basis
-Excellent organisational and communication skills
-Previous experience in a customer service role

-Competitive pay rate plus holiday allowance
-permanent contract providing 6 month probation is passed
-City centre location near all local amenities
-Newly refurbished office, canteen on site, coffee machine
-Professional office layout
-Staff incentives

This position is subject to a credit and criminal check. If interested please apply
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13/09/2019 09:00:00
GBP 10.00 10.00