Call Monitoring Supervisor

Job Ref: CAR_OFF_CR_0611
Sector: Call Centre
Job Type: Contract
Date Added: 06 November 2018
  • Cardiff, Wales, Wales
  • £9.81 per Hour
    HOUR
  • Clodagh Ronan
  • 02920345566
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I am currently recruiting for call monitoring staff for an expanding contact centre in Cardiff.

The main duties will involve:
-Listening to sales calls throughout the day and making sure compliance is followed
-Completing a checklist in accordance to the calls
-Keeping online system up to date
-Liasing with sales staff to provide guidance on compliance

Ideal candidate:
-Previous experience in a senior customer service role
-Desirable call monitoring experience
-Organised and confident in work 

Benefits:
-Competitive pay rate
-Office hours, Monday to Friday
-Training provided

If you are interested please apply NOW
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04/12/2018 09:00:00
GBP 9.81 9.81.