Business Process Analyst

Job Ref: BPA/DD
Sector: Admin & Secretarial
Date Added: 05 February 2018
  • Stirling, Scotland, Scotland
  • £20,000 - £23,000 per Annum
  • Blue Arrow Glasgow Office
  • 0141 221 0007

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An exciting opportunity to join a team of business administrators on sire in Stirling.

You will be responsible for documenting existing processes, creating and standardising procedure guides. Observing the end result through analysis.

  • Consult with the business stakeholders to understand and evaluate end to end business process and procedures.

  • Evaluate business process documentation to identify: Appropriateness for training, Process Control Gaps, Impacts on End to End customer journeys.
  • Preparing business requirement, functional requirement, use case and functional flow documents, as-is To-be process maps.
  • Suggest improvements (if identified) and update the relevant business process document in accordance with agreed format and quality standards
  • Gathering / reverse engineering existing functionality of application and process through interaction with users (product & operations teams) and technical team.
  • Expected to be able to work on their own initiative and produce high quality deliverables with supervision and peer reviews
  • Flexibility required as priorities and schedule change rapidly as customer requirements change
  • Constant pressure to deliver solutions quickly and with minimal access to 'all the facts'
Qualifications -

GCSE Grade C or above to include Maths and English