Advisor- Customer Service

Job Ref: BA-OGG-CR3118
Sector: Call Centre
Date Added: 03 January 2018
  • Newport, Wales, Wales
  • £9.43 per Hour
  • Clodagh Ronan
  • 02920345566

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Could you help our customers with their financial needs?

Blue Arrow are working in partnership with a leading UK based financial services group. So if you've got great customer service then, we'd love to speak with you!

At Lloyd's Banking Group you will be part of an inclusive, values-led culture focused on making a difference to customers, businesses and communities. You can also expect excellent benefits, personal development and a career that's enriching and full of opportunity.

JOB ROLE:

This is a 6 month temporary role with the long term potential to go permanent. These positions are offering a pay rate of £9.43 per hour. You will be working 35 hours per week on a shift pattern across Monday to Sunday. The shift operating hours will be in between 12.00 pm to 22.00 pm. There is a discretionary bonus scheme and pension with this role.

Key Job Role :-

- Taking inbound calls from customers regarding banking issues and setting up new accounts
- Respond to customer queries and enquiries, with a satisfactory resolution, referring to senior colleagues where appropriate
- Engage with other providers via telephone to achieve required outcome for the customer
- Working in a team environment in an open plan office

WHAT'S IN IT FOR YOU?

- Excellent training
- Great rates of pay
- The opportunity to work alongside a fantastic, supportive, fun team