Customer Service Advisor

Job Ref: ASLDDunf
Sector: Call Centre
Job Type: Temporary
Date Added: 01 May 2018
  • Dunfermline, Fife, Scotland, Scotland
  • £9.63 per Hour
  • Jillian Curran
  • 0131 220 4121

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Blue Arrow are looking for full time Customer Service Advisors to work for Lloyds Banking Group based in Dunfermline.

This role would suit candidates who have a passion for customer service and enjoy working with people. The office has on-site parking, canteen and coffee shop and is close to public transport links. 

Pay Rate:
£9.63 per hour + unsociable pay for working certain hours/days

Duties include:

  • Being the first point of contact for customer calls
  • Answering customer inbound calls about general banking enquiries
  • Telephony role
  • Promote alternative delivery channels such as Internet Banking ensuring that all customers are aware and have full access to the Bank's complete range of service delivery channels.
  • Maintain a good understanding of Bank's products and services including key features and benefits to advise customers of.

Shifts:
This is a full time role, 35 hours per week.

Working 5 days out of 7 that includes weekends as part of the normal working week.

Working hours are between 7:00am - 11:00pm on a rotational basis (e.g shifts are 7am-3pm, 8am-4pm, 9am-5pm, 2pm-10pm, 3pm-11pm etc)

Must be fully flexible and able to work all shift patterns and days required.

If you are interested please apply online now as interviews are taking place immediately.
Blue Arrow
29/05/2018 09:00:00
GBP 9.63 9.63.