Customer Service Advisor


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Job Ref: AS2249
Sector: Call Centre
Date Added: 25 August 2017
  • Edinburgh, City of Edinburgh, Scotland, Scotland
  • £9.16 per Hour
  • Blue Arrow Edinburgh
  • 0131 220 4121
Blue Arrow are recruiting for Customer Service Advisors for one of the UK's leading financial organisations. This role is based in the South Gyle of Edinburgh and is offering an attractive hourly rate. The hours of work are Monday to Friday 9am - 5pm.

Duties Include:

  • Be first point of contact to new business customers
  • Carry out the specialists clerical and technical support duties ensuring that the work is complete accurately and adheres to the banks policy and procedures.
  • Respond to a range of enquiries, ensuring that customers' requirements are clarified were necessary.
  • Exchange information or resolve enquiries & issues escalating as and assist colleagues within the team providing guidance and support to less experienced team members as appropriate.
  • Build good relationships with new business customers

Pay Rate:

£9.16 per hour.

Benefits of working with Blue Arrow:

Weekly pay
Competitive pay rates
Generous holidays with 28 days per year
Blue Arrow Rewards and Discounts offered to our employees
Employee of the Month rewards
The Sunday Times Top 100 Companies to work for in 2017
The chance to develop your skills and experience and take your career in many different directions

If you feel that you meet the criteria and would like to be considered for the job, please respond to this ad with an updated CV to start the recruitment process.