Customer Service Advisor - Pensions

Job Ref: AR2502
Sector: Call Centre
Job Type: Temporary
Date Added: 25 February 2019
  • Edinburgh, City of Edinburgh, Scotland, Scotland EH3 7AL
  • £10.07 per Hour
  • Angie Ritchie
  • 01312204121
Blue Arrow

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Location: Dalkeith Road, Edinburgh 
Pay Rate: £10.07ph
Contract Term: Temporary
Working Times: Rotational
Monday to Friday 8am to 6pm, occasional Saturday morning.

Benefits: Full 4-6 weeks of paid training 
Competitive pay rate/Pay progression
Overtime and bonus incentives 
Instant access to Blue Arrows online training portal
Instant access to online retail discounts
Annual Bonus 

Whether you are looking for a steady income, job security or career development this opportunity with our banking client has it all.

This role is perfect for those who have excellent oral communication skills, great attention to detail and who want to work in an environment where the focus is on making the right decisions for the customer.


  • Financial services background - preferably in Pensions
  • Customer service experience ideally within Financial Services
  • Great attention to detail
  • Ability to speak with customers confidently on the phones 
  • Ability to transact/complete admin following customer conversations

General Skills:

  • Excellent communication - oral and written 
  • Embrace 'in the moment' coaching to develop your skills and knowledge 
  • Continuous improvement mind set which will be evidenced in the improvement of customer centric measures 
  • Developing over time, a deeper level of expertise in all areas of our client's end to end goals 
  • Adaptable to change and willing to embrace new ideas 
  • Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines
  • Positive and approachable manner
  • Team player

If you would like to take the next step in your career, apply now!
Blue Arrow
25/03/2019 09:00:00
GBP 10.07 10.07