Customer Service Representative

Job Ref: AR2009 - DR -D
Sector: Call Centre
Job Type: Temporary
Date Added: 20 September 2019
  • Edinburgh, City of Edinburgh, Scotland, Scotland Edinburgh Edinburgh EH16
  • £9.91 per Hour
    HOUR
  • Jillian Curran
  • 0131 2201255
Blue Arrow https://www.bluearrow.co.uk https://www.bluearrow.co.uk/-/media/bluearrow/logos/blue-arrow-logo-227x60.png

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Blue Arrow is currently recruiting on behalf of our finance client for a Customer Service Advisor based at Dalkeith Road. This is a temporary role (most likely for 3 months, with the possibility of extension).

Pay Rate: £9.91 p/h
Hours: The core hours are Monday - Friday, 8am - 6pm (usually 35 hours a week, on a rotational shift basis). With a possibility of working a Saturday once every 4 or 5 weeks.
 
Role

You will demonstrate excellent communication skills whilst carrying out telephony duties.
Undertake administrative duties while assisting with customer queries.
You will be dealing with customer's queries over the telephone.
Work proactively as part of a team to manage fast paced workloads.
Maintain and develop customer relationships.
Support business development through constructive company feedback.
 
Requirements

Previous telephony experience is desired.
Good PC skills.
A passion for customer service.
Strong social skills.
Hard work ethic.
Experience within the pension or banking sector is desirable but not essential.

If you are looking for a new and exciting opportunity, apply now!


Blue Arrow
18/10/2019 09:00:00
GBP 9.91 9.91