Housing Officer

Job Ref: AG030719
Sector: Admin & Secretarial
Job Type: Permanent
Date Added: 03 July 2019
  • Swansea, Wales, Wales 48 Princess Way west glamorgan sa1 5he
  • £19,500 per Annum
  • blueArrow Swansea
  • 01792 645521
Blue Arrow https://www.bluearrow.co.uk https://www.bluearrow.co.uk/-/media/bluearrow/logos/bluearrowlogo-compressed.png

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Blue Arrow are currently recruiting for an experienced Housing Officer for our client based in Swansea.

This role involves working from home with daily travel to provide direct support and management to the Service Users.  The role requires the Local Manager to manage own caseload and follow procedures in order to meet Key Performance Objectives. The role also involves inspection and management of properties used by Service Users.


Supporting the Service User

- Manage a caseload of around 100-150 Service Users
- Attend dispersal and conduct induction of SU into the property
- Conduct monthly visits and report any incidents, SU issues etc
- Ensure that the health and safety of SU's are maintained at all times

Managing a property portfolio

- Effect appropriate maintenance of properties
- Conduct monthly inspections and report defects as required
- Prepare property for re-occupation after SU's move on
- Ensure the properties are maintained according to Health and Safety guidelines and company procedures

Team working

- Liaise regularly with line manager and team members
- Supporting new team members and provide on-the-job training
- 24 hour availability during any significant emergency

Communication and Liaison

-Keep up-to-date with all written and verbal communications (i.e. emails/messages/calls)
- Ensure all records are maintained and kept up-to-date according to company policies and procedures
- Assist in the local stakeholder involvement process by attending meetings as required

Meeting key performance targets

- Manage own caseload of allocated SUs and properties
- Learn, understand and operate within contractual guidelines and service requirements

Details of the role

 The salary for this role will be £19,500.00

 The hours will be 40hrs a week - being 8.30am to 5.00pm core hours with 30 minute lunch break.  The candidates do need to be flexible with these core hours, the candidates must have a full UK driving licence.

If this sounds like the perfect opportunity for you then please APPLY online today or call Aggie on 01792 645521 

Blue Arrow
31/07/2019 09:00:00
GBP 19500 19500