We're now recruiting for Administrators to join our Banking Clients team in Bristol starting in 30th of May 2018.Days: Monday to Friday 9am -17:30pm Hours: 35 hours per...
PASSIONATE about talking to customers?
INTERESTED IN MOBILE PHONES?
CAN start IMMEDIATELY?
TEXT MOBILE to 08701 760544 for immediate interview slot in RUNCORN
We have an exciting opportunity for competent driven customer service advisers to join a leading telephone banking brand were you will be the first point of contact for customer calls, providing an excellent level of customer service to meet the needs of customers to extend and develop the customer relationship.
This is a temp role which WILL GO PERM after 12 weeks of successful completion of your probationary period.
Your purpose is to Build Relationships, through customer service...
- Answer customer inbound calls in an efficient and effective manner providing the highest level of customer service by aiming to meet the needs of customers at the first point of contact.
- Contribute to the achievement of the Contact Centre through the achievement of key aims and objectives measured through KPI,S.
Ensure all Customer Complaints are recorded in line with the Group Complaint Handling Policy and where possible resolved at first contact , delivering a fair outcome for the customer. Where not possible to resolve at first contact , these complaints should be escalated immediately , by proactively seeking to determine the issue.
Working between the hours of 8am - 9.15pm pm Monday to Sunday 37.5 hours per week
If this role excites you and you think you have the skills to succeed please attach your Cv or give me a call and ask for Alison on 0151 227 4400 or TEXT MOBILE to 07801 760544