📌 Job Title: B3 Helpdesk &amp; Admin Support 📍 Location: Estates Office, Lagan Valley Hospital, Lisburn 🕒 Contract Type: Temporary ongoimng 📅 Start Date: End of September£12.31 per hour About the Role: We are seeking a proactive and customer-focused individual to join our Estates Office team at Lagan Valley Hospital. This role is vital in supporting helpdesk operations and administrative functions in a fast-paced healthcare environment.Key Responsibilities:<ul><li>Handle incoming calls and provide excellent customer service.</li><li>Accurately capture information using internal systems during calls.</li><li>Work collaboratively with team members to ensure smooth operations.</li><li>Follow established processes and escalate queries where necessary.</li></ul>Essential Skills &amp; Attributes:<ul><li>Excellent telephone and customer service skills.</li><li>4 GCSEs (Grades A-C) including English Language OR NVQ Level 2 in Administration OR 1 year's relevant clerical/administrative experience</li><li>Proficiency in Microsoft Word, Excel, and Outlook</li><li>Excellent communication and organisational skills</li><li>Ability to thrive in a fast-paced team environment.</li><li>Competence in using systems to record and manage information.</li><li>Confidence in a busy work setting, with a proactive approach to problem-solving.</li></ul><hr /><h3>Essential Criteria</h3><ul><li>4 GCSEs (Grades A-C) including English Language OR NVQ Level 2 in Administration OR 1 year's relevant clerical/administrative experience</li><li>Proficiency in Microsoft Word, Excel, and Outlook</li><li>Excellent communication and organisational skills</li></ul> The Recruitment Co is a corporate member for the Recruitment and Employers Confederation operating as an Employment Business for the recruitment of temporary vacancies TheRecCoLisburn

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