We have a fantastic opportunity for you to join our client, Northern Ireland Civil Service, based in Ballymena as a full-time Administrator / Case Worker (telephony). This is a long-term temporary opportunity. Our client is Northern Ireland's Leading Public Sector Employer. Administrator Pay Rate: £12.59 per hour Benefits working with NICS:<ul><li style="font-weight: 400;">On the job training provided</li><li style="font-weight: 400;">Long term opportunity - 51 weeks with possibility of extension</li><li style="font-weight: 400;">No experience required</li><li style="font-weight: 400;">Gain valuable skills and progress your career</li><li style="font-weight: 400;">Diverse and inclusive employer with active social mobility policies </li></ul> Administrator hours of work:<ul><li style="font-weight: 400;">Various 8 hour shift patterns required between the hours of 8am and 8pm Monday to Friday. One Saturday in every 4 is also required working 9am - 5pm.</li></ul> About the Administrator role:<ul><li style="font-weight: 400;">You will be working as part of the team as a case manager supporting claimants through a managed migration process as they make a claim. </li><li style="font-weight: 400;">Telephony role within a call centre environment,</li><li style="font-weight: 400;">Working with a friendly and supportive team </li><li style="font-weight: 400;">Call handling</li><li style="font-weight: 400;">Working on a variety of computer systems</li></ul> We're looking for... <ul><li style="font-weight: 400;">Effective call handling skills and excellent interpersonal skills</li><li style="font-weight: 400;">Good verbal and written communication skills</li><li style="font-weight: 400;">Ability to build rapport with colleagues and customers</li><li style="font-weight: 400;">Ability to work accurately within set deadlines and to achieve targets</li><li style="font-weight: 400;">Basic IT skills / computer literacy with an aptitude for learning new systems</li><li style="font-weight: 400;">Organised with good time management skill</li></ul> The Recruitment Co are committed to promoting equal opportunities and recognise the diversity of our workforce is the source of our strength. Applications are encouraged and welcomed from all backgrounds and communities, and all characteristics. **No experience needed - just 5 GCSE grades C or above required (including English &amp; Maths)****An AccessNI will be required** Interested? Click apply now to join our admin team! RecCoBelfast

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