We have a fantastic opportunity for you to join our client, Northern Ireland Civil Service, based in Belfast as a full-time Administrator / Case Worker (telephony). This is a long-term temporary opportunity. Our client is Northern Ireland's Leading Public Sector Employer. Administrator Pay Rate: £12.59 per hour Benefits working with NICS:<ul><li style="font-weight: 400;">On the job training provided</li><li style="font-weight: 400;">Long term opportunity - 51 weeks with possibility of extension</li><li style="font-weight: 400;">No experience required</li><li style="font-weight: 400;">Most weekends off - working 1 in 4 Saturdays </li><li style="font-weight: 400;">Gain valuable skills and progress your career</li><li style="font-weight: 400;">Diverse and inclusive employer with active social mobility policies </li></ul> Administrator hours of work:<ul><li style="font-weight: 400;">Various 8 hour shift patterns required between the hours of 8am and 8pm Monday to Friday. One Saturday in every 4 is also required working 9am - 5pm.</li></ul> About the Administrator role:<ul><li style="font-weight: 400;">UCFS Case Management duties, processing and maintaining UC claims in a digital environment and telephony duties. </li><li style="font-weight: 400;">Training will be provided between 23.09.24 - 18.11.24. Full attendance is important in order to successfully pass training. Sickness / Absence - Due to the nature of the training, full attendance is important during the training period, non compliance may lead to your assignment being ended early. Emergency leave will be considered on a case-by-case basis. </li><li style="font-weight: 400;">The successfull candidate will be office based for the first 6 months of the assignment, the option to work from home may become available after 6 months and depending on performance.</li></ul> We're looking for... <ul><li style="font-weight: 400;">Effective call handling skills and excellent interpersonal skills</li><li style="font-weight: 400;">Good verbal and written communication skills</li><li style="font-weight: 400;">Ability to build rapport with colleagues and customers</li><li style="font-weight: 400;">Ability to work accurately within set deadlines and to achieve targets</li><li style="font-weight: 400;">Basic IT skills / computer literacy with an aptitude for learning new systems</li><li style="font-weight: 400;">Organised with good time management skill</li></ul> The Recruitment Co are committed to promoting equal opportunities and recognise the diversity of our workforce is the source of our strength. Applications are encouraged and welcomed from all backgrounds and communities, and all characteristics. **No experience needed - just 5 GCSE grades C or above required (including English &amp; Maths)****An AccessNI will be required** Interested? Click apply now to join our admin team! RecCoBelfast

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