Our client is one of the top food retailers in the UK, employing 70,000 people across the country.
Blue Arrow enjoys an established relationship with this food retail company and is the sole supplier of industrial staff to meet warehouse-based vacancies in 13 strategically located depots responsible for supplying 2,500 stores nationwide. The requirement is primarily for Order Pickers (99%) but includes Drivers in selected locations. We supply around 1,200 temporary workers on a rolling headcount, rising to 2,000 in peak seasons. These include summer (covering the barbecue season and major sporting occasions) and Christmas (November through December).
This equates to an annual temporary worker wage bill of circa £20 million.
With a number of depot locations struggling to attract and retain workers, competing with other local employers looking for similar skillsets, Blue Arrow undertook a Market Review to understand the factors affecting attrition rates, worker productivity and overall efficiency, which were responsible for an increase in training costs.