It is important that customers know that the people handling calls and enquiries can be trusted with sensitive and personal data and so Lloyds Banking Group are committed to employing individuals who demonstrate they have the appropriate skills, experience and, importantly, the integrity to protect the Bank and its customers from fraud and dishonesty.
The recruitment process can take a couple of weeks due to the thorough background checks and candidate screening processes that are in place to ensure these high standards.
A clean criminal record and a clear credit history are requirements for the Lloyds Banking Group roles that we recruit candidates for, any history on either of these records will be highlighted within the background checks that are carried out and brought to the attention of the recruiter so it is important that you let us know about anything that you think may affect your application from the start.
The background checks that are undertaken during the recruitment process consist of your:
- Credit History
- Criminal Record
- Sanctions and Staff fraud
- Proof of Address
- Referencing (up to 6 years).
Additionally, for all roles in the UK, proof of eligibility to work here is required. For further information regarding eligibility to work in the UK please visit the Home Office website.
If you have any questions about the screening process or any history that you would like to discuss before you apply then please do get in touch, we are here to help you.