Privacy Policy

Blue Arrow is committed to privacy for everyone who accesses the site. The Data Protection Acts of 1984 and 1998 provide certain regulations and best practices which are designed to ensure that any data you provide us with is processed with due care and attention.

The information we collect and how we use it

Blue Arrow collects personal data about you to help in the recruitment process. This data consists of information such as your name, address, e-mail address, telephone number. If you are a candidate looking for work, we also collect information regarding  your work and education history and your responses to and the results of assessments administered through the site, plus your nationality which we are required to collect by law. We also collect information in the aggregate to provide us with a better understanding of the users of our website as a group, but which does not contain personally identifiable information. 

We process this personal data as necessary to aid the recruitment process. We may also use data collected in the aggregate to help us to understand our users as a group so that we can provide you with a better service.

We collect and process sensitive personal data only so far as is necessary to ensure we conform with legal requirements, for example under the equality of opportunity laws. By using this website and by submitting your details to us, you consent to us collecting and processing sensitive personal data supplied by you and if you are a candidate looking for work disclosing this information to prospective employers and clients in connection with the recruitment process.

Do we pass data to third parties?
Where necessary we may pass data to third parties that help us to process data and if you are a candidate to prospective or intended employers or customers for the purpose of recruitment. We may also share aggregate information with selected third parties but we do not disclose individual names or any identifying information unless you have specified your agreement.
Data protection
The security of your data is extremely important to us. Access to your personal data is only provided to our staff and third parties who help us to process data in order to help with the recruitment process. For more information on where your data is held see Conditions of Use.
Use of cookies
'Cookies' are ways of saving a small amount of personal information. We only use them to save your username or password to allow easy access to our site. We advise you not to use 'cookies' if your computer is shared by other people.
How do we let you know if our policy changes?
Any policy changes, either due to business reasons or future changes in legislation, will be posted on this page and, if substantial, may be promoted on the website or through e-mail notification.

Any email received from Blue Arrow will have either a or email address. Any other emails received professing to be from Blue Arrow should be treated with suspicion. Should you have any concerns about a communication from Blue Arrow please contact 08000 855 777.
Terminology A-P

This is when all data is collected and processed as a total to enable us to look at such information as demographic and geographic trends, so that we can try to produce a better service in the future. 

This is the process where candidate or users are asked if they want their personal data to remain on the database. If a user does not indicate that they wish their details to be retained, their record is deleted from the database. 

This means that the candidate will not be able to sign in to and also means that their details will not be accessible by any recruiters using Please note this process is carried out in accordance with the Employment Agencies Act and the Data Protection Act. 

Blue Arrow 
Blue Arrow Ltd and its associated companies (within the Impellam Group). 

Information which is being processed by equipment operating automatically in response to instructions given for that purpose, is recorded with the intention that it should be processed by means of such equipment, is recorded as part of a relevant filing system or with the intention that it should form part of a relevant filing system or forms part of an accessible record. 

Data Protection Acts 1984 and 1998
These are the Acts of Parliament which set out principles relating to the use of data to ensure that the rights of the person who is the subject of the data are protected under the law. 

Personal data 
Data which relates to a living individual who can be identified from those data, or from those data and other information which is in the possession of, or is likely to come into the possession of, Blue Arrow and the Impellam Group. 

Privacy policy 
This is a statement by Blue Arrow which explains the ways that we try to protect our users' privacy. 

Terminology R-Z

Recruitment process 
The process of gaining employment and advertising for and recruiting new staff and the ongoing administrative process involved once a user has gained employment or recruited new staff. 

Sensitive personal data 
Personal data consisting of information as to the racial or ethnic origin of the data subject, political opinions, religious beliefs or other beliefs of a similar nature, membership of a trade union, physical or mental health or condition, sexual life, the commission or alleged commission of any offence or any proceedings related to any offence. 

Third Parties 
These are companies and people other than Blue Arrow and the group of companies of which it is part. 

People who use our website and register their details with us for the purposes of recruitment, either to gain employment or for the purposes of advertising and recruiting new staff.

Policy query
If you have any queries about our privacy policy, please contact the webmaster.


Any email received from Blue Arrow will have either a or email address. Any other emails received professing to be from Blue Arrow should be treated with suspicion. Should you have any concerns about a communication from Blue Arrow please contact 08000 855 777.