Call Centre and Customer Service

Our UK-wide talent pool supports many of the largest and best-known retail, telecoms and financial services brands in the UK, during their busiest times of the year.

Our high-touch approach to account management means you know exactly what is happening at all times. We never underestimate our role as an entrusted guardian of your brand and work hard to provide you with the best quality staff to meet your customers’ service expectations.

Here is a short list of the reasons our clients choose Blue Arrow for their critical temporary and permanent staffing needs:

  • We’re a trustworthy service delivery partner
  • The quality and calibre of our UK-wide talent pool
  • We give increased visibility and control over costs
  • Our ability to flex-up and down talent supply, quickly and at scale
  • Our expertise with onboarding new talent to improve staff retention and engagement

Types of Supply

Here are a range of jobs that we regularly supply to our National and Local clients:

  • Customer Service Advisor
  • Complaints Administrator 
  • Claims Handler
  • Customer Advisor
  • Team Leaders
  • PPI Case Handler
  • Financial Advisors

  • Incident Handler
  • Sales Agents – Inbound and Outbound
  • Service Desk 
  • Helpline Advisor
  • Telesales Executive
  • Web Chat Advisors