Local Land Charges Officer/Administrator

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Job Title: Local Land Charges Officer/Administrator

Location: Milton Park, OX14 4SB

Working Hours: Monday - Friday 09:00-5:00 (hours are flexible)

Hourly Rate: £11 per hour

Start Date: ASAP - 01/05/2017

Temporary Assignment

Our client based in Milton Park is seeking a Local Land Charges Officer/Administrator to join their team on a long term basis. Working within a fast paced environment, the suitable candidate will have excellent communication skills, be a competent administrator and preferably have experience of working within a planning environment. This is a specialist role suitable for an individual interested in providing accurate and timely property search information and an excellent level of customer service to solicitors and others. You will be required to positively contribute to efficient service delivery and support and improve overall performance of the Local Land Charges team, dealing with searches, enquiries from the public, data inputting, answering phones and all associated administrative duties.

Job Description:
  • Undertake all the duties associated with processing searches
  • Provide advice in person, on the telephone and in writing to all clients and other users of the service including solicitors, agents and the general public
  • Maintain the Local Land Charges register
  • Prioritise individual responsibilities in order to meet statutory and local targets
  • Provide training to colleagues and new staff
  • Provide excellent customer service to all clients and help build and maintain good relationships through the production of high quality work and by acting in a professional manner
  • Identify potential opportunities to improve service provision and efficiency
  • Deal with customer contact and respond to complaints
  • Support associated/retained services such as Planning and Building Control to meet business demand
  • Carry out financial reconciliation and maintain financial records
Person Spec:
  • A proven interest in this area and willingness to learn
  • Excellent verbal and written communication skills
  • Good analytical skills to be able to challenge evidence submitted
  • Excellent time management skills
  • Focused on accuracy and able to identify errors and missing requirements
  • Proficiency in MS Office
  • The ability to prioritise and manage a significant workload, work flexibly to meet commercial and contractual requirements of the business
  • To be able to work under pressure to meet targets and produce high quality work

If you are interested in working as a Local Land Charges Officer/Administrator in Milton Park then please apply online.