Account Manager - Peterborough

Account Manager - Peterborough
Mon - Fri
£18,000 - £24,000 (depending on experience)

Purpose and Objective:

To account manage the day to day operation of customers. You will be responsible for developing and maintaining long-term relationships with your portfolio of customers. You will liaise between customers and cross-functional teams to ensure the timely and successful delivery of our products to our customers.

Main duties:

Operate as the lead point of contact for any and all matters specific to your customers. Ensure that all office procedures are adhered to.

  • Develop a trusted advisor relationship with key customers.
  • Meeting and contacting customers on a regular basis.
  • Contribute to and attend production and marketing meetings.
  • Assist Senior Management in achieving company targets.
  • Liaise with Production to resolve any customers' problems/issues.
  • General duties will also include: - Answering telephone enquiries; quoting and chasing; dealing with account application forms and payments; credit checking/monitoring customers' limits; following database and administrative procedures; purchasing of non stock items/materials.
  • Liaise with other team members to ensure continued customer services capacity during staff lunch breaks and absences.

Apply for more info, or call 01733 342766 (Eve)