Screening Specialist Officer

Blue Arrow is currently recruiting Screening Specialist Officers for Local Government based in Alton, Hampshire.

The main role is to be undertaking client specific employment screening to agreed targets and client requirements. You will support your Team Leader and Service Delivery Manager to ensure a smooth end to end employment screening process. A large proportion of your time will be phone work to enable fast and accurate results.
The Screening Officer will act as a front line communications portal for client screening related queries and will aim to deliver a service to exceed client expectations and Service Level Agreements (SLA's).

The key responsibilities of the role are listed below:

To translate documentation and to carry out telephone vetting where necessary in stated language
To identify and highlight risk through investigation
To demonstrate strong and effective communication skills in terms of verbal and written communication
Follow and maintain business correct process and screening procedures for client requirement
Ensure service delivery meets agreed client SLA turnaround times
Complete employment screening to conclusion as per the client specification and in line with SOP
Maintain a sensitive approach to personal data of applicants in line with Data Protection requirements.
Display a keen eye for detail
To be able to work to own initiative and portray first class problem-solving skills using proactive thinking and promoting out of the box solutions to our clients.
Ensure weekly/monthly targets are met over the course of the month
To adhere to and promote business measures, guidelines and strategies without question.

The Essentials skills a candidate should have:
To be flexible in reacting to different needs of the client
Act in accordance with Data Protection
Act in accordance with Equal Opportunity's Policy
Promote the culture of the company in accordance with the Mission Vision and Values at all times
Have great personal commitment, energy and enthusiasm for making things happen and achieving goals
Be cordial and professional
Adhere to the clear desk policy

Requirement:
Screening Specialists are subject to employment screening including a criminal record check to work within this division.

Pay rate:
Standard hours Monday to Friday approx. 37.5 - £9.50 p/h
Weekend overtime hours: Saturday x 1.5 time and Sunday x 2 time

If interested please submit your CV to this advert and our consultants will be in touch with you shortly.
Alternatively you can contact us on 02380 330012 quoting the reference: Capita Alton.

Thank you for your interest