Sales Administrator

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Our client is a leading independent company and they are looking for an enthusiastic and motivated person to join as the Sales Administrator.

This is fantastic opportunity for a professional and personable individual wanting a stable and fulfilling career within an industry leading and expanding company. As the sales administrator you will be responsible for day to day enquires and ensure customer service standards and up selling is met on every possible occasion.

The role:
  • Handling inbound calls from customers providing sales and technical information and taking telephone orders whilst gathering necessary information to process orders
  • Processing sales orders & raising sales invoices using our account package, Sage
  • Manage emails and compose appropriate responses to queries, complaints and orders in a timely manner
  • Checking invoices accurately against packing slips
  • Preparation of quotations using various charts, tables and the supplier price lists
  • Work closely with other team members to ensure all orders are dispatched accurately and on time using the most suitable method
  • To update customer order status on the on-line systems
  • To check deliveries have been made using various courier websites
  • Updating tracking spreadsheets.
  • Contacting clients to progress outstanding quotations
  • Website data entry
  • General office administration
  • To assist in all other aspects of the business as necessary

    The ideal candidate:

  • Confident telephone manner and excellent communication and customer service skills
  • Highly motivated with the initiative to work to a high standard in a small close knit team
  • Previous experience working within sales and customer services with a preferable technical bias
  • Excellent written communication and numeracy skills
  • Proven IT skills using MS Office
  • Ability to work accurately meeting tight deadlines
  • A people person
  • Pro-active approach to work
  • Excellent organisation skills
  • Good sense of humour
  • Professional confident manner
Please apply today by selecting the apply button. Thank you