Business Analyst

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Business Analyst, Reading.

Start: ASAP

Pay: £15.38

Hours: Full Time Monday to Friday; 9.00am-5.30pm.

Duration: Temporary - February 2017


Primarily to support the business in the review, enhancement, introduction and documentation of business and operational processes.


Principal Accountabilities

Maintain service documentation, including the creation and maintenance of service defining documents, such as business mapped and operational process flows, and service provision statements for clients (Service Definition documents)

Work collaboratively with KGL business functions to proactively review and improve internal business processes wherever appropriate, managing the accepted introduction of change

Update and inform relevant parties on progress in a timely manner to ensure both internal and external activities are prioritised to achieve agreed business objectives

Maintain associated documentation (including version control) and manage related review activities

Document relevant procedures as required

Follow and comply with all relevant policy and quality system procedures and practices

Effectively manage personal time and productivity

Any other duties as may be required to ensure the timely completion of related Operations tasks

Role Context / Key Challenges

Support role to existing Business Analyst who maintains all documentation but due to growth of the business requires additional support

This role requires strong multi-tasking and prioritisation skills, in order to achieve agreed deadlines whilst also supporting and contributing to multiple tasks

Attention to detail, documenting and distributing information accurately and in a timely fashion as necessary

Managing stakeholders and communicating actions required and associated timelines

Able to cut through jargon and communicate and document in straightforward terms

Confident in challenging stakeholders and the status quo, particularly where information is not sufficiently explained

Be commercially conscious and sensitive when assisting with calls and meetings with clients
Remain constructive at all times

If you are interested in this role, please apply or call 01635 34949.